We could not have asked for a more detail oriented, conscientious and professional team to deal with our clean up from a broken water pipe. The pack out crew, headed by Patricia, that helped us remove all of our belongings, both salvageable and non salvageable, were efficient, knowledgeable and most importantly, personable. We were put at ease with their care for our belongings and they provided a much appreciated distraction to our daunting situation with their light-hearted conversations. The water mirigation was completed quickly and very efficiently with daily progress inspections. Communication from everyone was clear and consistent and never left us wondering what was next.
Patricia, Joanne, Heather, Katy, Eduardo, Arturo, Neimaiah, Richard, Hector and Angela are such assets to SERVPRO. Employees like this crew are exactly why SERVPRO has the impeccable reputation that it does!

Had a pipe burst in my downstairs and noticed it around 8pm. I called my insurance, who told me SERVPRO would call me. Jeremy with SERVPRO called me within 10 minutes, and had Eli, Richard, and Robert dispatched out to the house within 20 minutes of our phone call.

Eli was a lifesaver, immediately identifying the source of the leak and taking all necessary action to stop the water flow. Richard and Robert worked with him at my house well past midnight. Having work the next morning, I was able to go to sleep with them working downstairs knowing they had it under control.

They then sent a team of people out every day to monitor the situation. Carlos, Jorge, and Hugo were the maintenance team assigned to me, and they were great at keeping me informed as to the progress of the remediation. They had everything dried out and treated within a week, and kept the rest of my house impeccably clean.

If you have a flood. Call SERVPRO. They are 100% worth it, and I’d bet your insurance works with them too.

Hugo and Christian, assigned to my water damage case, were amazing! They were courteous, knowledgeable, and professional, and they kept me up-to-date on everything that was happening, and what to expect next. I would give them 10 stars if I could!

Our upstairs bathroom flooded and the water got into our kitchen. Abe and Gleen came same day in less than three hours of calling the customer service line. Abe and Gleen were super nice to us. They explained the whole process and how these situations work. Great experience with Abe and Gleen, super hard workers and couple of the nicest folks I’ve met.

Robert, Keith, Richard, Nemi, and Brittany, came to our house the same day as our flooding. They worked fast and were polite and professional. They gave me updates throughout their cleanup. I highly recommend this company and especially this team from Puyallup!

Robert, Keith, Richard, Nemi, and Brittany, came to our house the same day as our flooding. They worked fast and were polite and professional. They gave me updates throughout their cleanup. I highly recommend this company and especially this team from Puyallup!

Your people are awesome. Abe and his crew, Manuel, David and Cody were wonderful in every respect. A water pipe leak wiped out half of my house flooring but they were quick to bring in their equipment, fans and dehumidifiers to dry out everything. They were professional, answered my questions, assured me of good results, thorough in examining the wet areas and making sure they found all the water damages places. They were careful and conscientious, friendly and made me confident that they would do their best work. All gold stars!! Best workers ever.

Very Professional, quick, and excellent Service. Had a water main break this past Winter and we were taken care of swiftly. Would highly recommend for any future issues

Very pleased with the punctual and professional service received from SERVPRO. I had a pretty substantial cleanup project required after a pipe burst. Appreciate the work of the whole crew: Ninoska, Mason, Trennese, Robert, Adam, Erick, Milton, Katy, Kamal, Luis, Manuel, DJ and Forest. They had great communication and handled everything with great detail!

I contacted SERVPRO  to do the mitigation due to water damage and mold. Nicole handled the claim professionally and organized the cleanup. JJ and Nika the technicians arrived promptly and did an an awesome job. Entire operation from deploying the barrier to cleanup was done very thoroughly and professionally. Communication throughout was excellent. I will recommend their services any day.

Thank You to the team at SERVPRO.  They were very professional and polite.  I am very satisfied with the help of great technicians.

Great job with the water damage. SERVPRO gave the best service.

Pat and Paul from SERVPRO was a big help! They were quick to respond and knew their stuff. Thank you Pat for organizing the whole project and Thanks Paul for doing the dirty work with a smile. You guys rock

Top Notch! Crew was amazing!

It was an awesome experience. The team is very knowledgeable, they knew exactly what there were doing. If I have another water damage hopefully I don't, but if I do I will definitely use them again

Keep Chris!  He is friendly, yet professional.  He is upbeat and confident!  Good guy!